The second-hand marketplace Members Express Frustration About Sizing Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has updated its size classifications for women's and children's garments without notifying all users about the change.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
It has advised users to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Updates
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, Vinted reversed a change concerning shipment methods after backlash from users.
